All in Order is based in Bristol. I offer in-person sessions within about 30 minutes of the city and surrounds (with a travel charge considered for longer journeys). I also provide online sessions, so I can work with you wherever you are.

Yes, I can support you with decluttering over Zoom or Whatsapp. I also offer co-working sessions, or body doubling support over video call to help you achieve certain tasks.

Wherever possible, I’ll encourage sustainable choices such as helping you to re-use or re-purpose items, or donate them to local charities, community groups, or recycling schemes. I can usually take a car-boot full of items away for charity donation. For anything I can’t remove myself, I’ll advise you on the best way to dispose of it. Please note that I’m unable to take items to the Recycling Centre, as this is regarded as ‘commercial waste’ if done on your behalf.

I’m not a cleaner, but as we declutter and move things around, it makes sense to give surfaces, and containers a quick dust or wipe. Having your vacuum cleaner handy can also be useful.

Once you get in touch, we’ll arrange a free 20-minute phone or video consultation to chat through your goals and the challenges you’re facing. If you’d like to go ahead, we’ll book your first in-person, or video session in the diary. A 50% deposit secures your date, and please note that travel expenses or parking costs will be agreed in advance. When I arrive, we’ll take a look at the space together and break the task into manageable steps. Typically, this means sorting belongings into categories such as keep, donate, recycle, or reuse. We’ll also review any storage you already have, and I’ll only suggest new items if they’re genuinely useful — you’re never under any obligation to buy anything. The aim is to move at a pace that feels comfortable for you, while creating a clear, practical path forward.

Every project is different, and every client is unique. Some client goals can be completed in just a few hours, while larger ones may need several sessions. It also depends on things like how quickly decisions can be made, and any mobility or access factors. We’ll discuss this at your free consultation.

There’s no need to tidy up before I visit—it’s actually most helpful for me to see your space just as it is, so I can understand your needs fully. If we’ll be working on clothes, it can help to have laundry done so everything’s included. You’re also welcome to put aside anything private or delicate that you’d prefer I don’t handle, and just let me know if there are any areas of your space which you’d rather keep off-limits.

No, there’s no need to buy anything in advance. It can be tempting to pick up new baskets or boxes, but it’s hard to know what will actually be useful until after we’ve decluttered. Very often, clients already have storage that works perfectly once we’ve created more space—and re-using what you own is always my preference. If new storage does feel helpful later, I can suggest suitable options, and by then you’ll know exactly what size, quantity, or style will work best.

Absolutely. Not everyone wants to declutter lots of belongings—and that’s fine. If your goal is simply to get things organised, I can suggest simple, practical systems, or adjustments to your routine to make things easier to manage. I can also create a personalised plan so you can carry on at your own pace, with as much or as little hands-on support from me as you like.

At the start, yes — it’s important for us to work together so I can understand your priorities and what matters to you. Once we’ve set goals and I have a sense of your preferences, I can continue more independently if you’d like; this can work well at the organisation stage. Don’t worry, I’ll never dispose of anything without your agreement — your belongings will always be treated with respect.

Not at all. Everything you keep or let go of is completely your choice. My role is to guide and support you through the process, never to pressure you. I might ask gentle questions or remind you of your goals, but you’re always in control of the decisions.

That’s completely normal. I’ll work gently alongside you, helping at your pace and offering guidance when things feel difficult. When it comes to sentimental belongings, we’ll take extra care—talking through options and creating space for what truly matters to you.

Please don’t feel embarrassed—my role is to support you in moving forward, not to judge. Many people feel anxious about letting someone into their space, but I simply see it as a starting point. Everything we do together is treated in strict confidence. I’m registered with the Information Commissioner's Office (ICO) which requires adherence to guidelines regarding data collection and storage. You can also check my privacy policy statement here. I will always be discreet; the only exceptions are if I ever needed to raise a concern for personal safety.

Yes. I’m a member of APDO (the UK’s Association of Professional Declutterers & Organisers) and regularly take part in their training and events to keep my skills up to date. I’m also DBS checked and fully insured for professional indemnity and public liability, so you can feel confident about working together.